Day Kimball Medical Group (DKMG), a division of Day Kimball Healthcare (DKH), is pleased to announce the successful renewal of its Patient-Centered Medical Home™ (PCMH™) Recognition from the National Committee for Quality Assurance (NCQA), a private, non-profit organization dedicated to improving health care quality.

The Patient-Centered Medical Home model of primary care ensures every patient is cared for by a team of medical professionals dedicated to evaluating and treating their specific healthcare needs. Patient-centered medical homes provide a care model that builds stronger relationships with patients, improves their experience, and reduces unnecessary emergency room visits and hospitalizations. They aim to ensure that all patients, regardless of factors like socioeconomic stability, access to transportation, or the community in which they live, receive access to the health care they need. 

“We are honored to be recognized once again by the NCQA for our dedication to providing the highest quality of care to each patient at each interaction,” said Andrew Gerardi, DKMG Vice President of Operations. “This recognition highlights and acknowledges our medical practices in Internal Medicine, Family Medicine, and Pediatrics for their investments in a model of care that puts patients at the forefront, where continuous quality improvement is a priority. DKMG’s continued work in a patient-centered approach to care through management of chronic conditions, team-based care, patient experience, lowered healthcare costs, and access to care has contributed to this distinguished recognition.”

The Patient-Centered Medical Home (PCMH) Recognition program highlights medical practices that place patients at the forefront of care, where continuous quality improvement are prioritized. The PCMH program recognizes primary care providers who have demonstrated effectively coordinated care among all of their patients' health care providers. The model benefits patients by delivering accessible services with shorter waiting times for urgent needs, enhanced in-person hours, around-the-clock telephone or electronic access to a member of the team, and alternative methods of communication such as email or telephone care. This improved access helps them to better understand their treatment options and better manage chronic conditions while creating a partnership with their provider.  

PCMH recognition is the result of an annual reporting process completed in March following several months of data submission preparation. DKMG’s outpatient locations must meet a comprehensive range of performance benchmarks for patient care, including effective care planning, coordination, and access to care, as well as measuring performance and quality.

To learn more about Day Kimball’s pursuit of developing a patient-centered medical home approach to health care visit www.daykimball.org/primarycare.