The Board of Directors of Day Kimball Healthcare (DKH) and Pinnacle Healthcare Consulting (Pinnacle) announced today that they have entered into a management services agreement and named Kyle Kramer, FACCA, FAAMA, as the new chief executive officer (CEO) of the integrated hospital and health system, which is the major provider of healthcare and largest employer in Northeast Connecticut.

Under the management agreement, Pinnacle will provide management services to the health system, while Kramer will oversee the health system’s operations. Kramer first came to DKH in January 2020 with Pinnacle and has been providing consulting support to the organization’s board, executive team, and physicians, while focusing on strategic initiatives, organizational planning, and performance management and improvement. Paul Beaudoin, who assumed the Interim CEO role following Anne Diamond’s departure in September 2019, will maintain his current position as the health system’s chief financial officer (CFO) as well as lead DKH’s strategic partnerships and affiliation efforts while guiding DKH’s finance operations.

“We are very pleased to collaborate with Kyle and Pinnacle through this management agreement,” said Janice Thurlow, chairman of the Board of Directors, Day Kimball Healthcare. “This relationship with Pinnacle will provide increased access to subject matter expertise and professional resources that will strengthen our organization. The addition of Kyle to our senior management team will also enable Paul to intensify his focus on the advancement of our search for a strategic partner and the preparations we are making towards our future,” she said.

Kramer brings nearly 30 years of experience in the healthcare industry serving in senior leadership roles at various major academic and community health systems and physician groups across the country. Since joining Pinnacle in 2015, Kramer has served as the executive lead on multiple projects related to organizational strategic planning and performance improvement, physician engagement and leadership, business development, strategic partnerships, operations enhancement and systems improvement.

“Kyle is an accomplished healthcare leader with the experience needed to build upon Day Kimball’s success and take our organization to the next level,” said Thurlow. “Kyle’s deep understanding of the dynamics of community hospitals like ours, as well as the needs of patients and physicians, and his ability in strategically leading other rural health systems make him a natural choice to lead Day Kimball as this community’s trusted health provider.”

In his role as CEO, Kramer will focus on advancing key strategic and operational initiatives, growing major service lines, physician engagement, program development, as well as operational and financial performance improvement.

"It has been a privilege to work alongside Day Kimball Healthcare’s board of directors, administration, and clinical staff for the last seven months,” Kramer said. “I am excited to continue the momentum we’ve been building, and to help advance Day Kimball’s mission and its commitment to providing exceptional high-quality and patient-centered care."

Prior to joining Pinnacle, Kramer served in executive leadership roles at Main Line Health in Philadelphia, PA, Yale-New Haven Health System in New Haven, CT, Penn State University Hershey Medical Center in Hershey, PA, and the University of Texas Health Sciences Center in Houston, TX.

Kramer is a fellow and past president of the American College of Cardiovascular Administrators (ACCA), fellow and past chairman of the American Academy of Medical Administrators (AAMA), and was a Board Member for the American Heart Association (AHA). He lectures nationally at professional society meetings and industry sponsored symposiums and holds separate BBA degrees from the University of Texas at Austin with specialization in marketing and finance. Kramer is also highly involved in youth leadership development through Boy Scouts of America, serving as Training Chair for all levels of leadership training in Southeastern Pennsylvania. He and his wife, Jane, have two grown children and reside in Malvern, PA.

About Pinnacle Healthcare Consulting
Founded in 1998, Denver-based Pinnacle Healthcare Consulting provides a broad range of strategic, financial and operational services to hospitals, health systems, physician groups, law firms, and other healthcare organizations across the country to improve clinical and business performance and long-term sustainability.

With a national team of highly experienced professionals, six consulting divisions, and five affiliated companies, Pinnacle specializes in strategy, operations and cost reduction (including, service line development, physician alignment, value-based care development, performance improvement and management); physician practice development and management; compensation valuation services; business, fixed asset and real estate valuation; compliance, audit and risk management; professional fee medical coding and denial management; and, medical peer review and staff development. Learn more at AskPHC.com.